Terms and Conditions

Welcome to directfromartist!

These terms and conditions outline the rules and regulations for the use of Expressions' Website, located at https://directfromartist.in.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use directfromartist if you do not agree to take all of the terms and conditions stated on this page.

Terms of Service

1. Acceptance of Terms:

  • By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

2. Intellectual Property:

  • All artworks, paintings, craft designs, product images, content, logos, text, graphics, and brand materials displayed on this website are the intellectual property of Expressions or the respective artists.

    ✔ Purchase of a product does not transfer copyright.
    ✔ Reproduction, resale, copying, or commercial use without written permission is strictly prohibited.

3. Product Description & Handmade Disclaimer:

  • All products are handmade and may have slight variations in color, texture, size, or finish.

  • These variations are natural and are not considered defects.

  • We try to display product colors accurately, but actual colors may vary due to screen settings.

4. Pricing and Payments:

  • By placing an order on our website, you agree to provide accurate and complete information.

  • All prices are listed in INR (₹).

  • Prices may change without prior notice.

  • We reserve the right to cancel orders due to pricing errors.

  • Payment must be completed before order processing.

We are not responsible for payment gateway errors or banking delays.

5. Order Acceptance & Cancellation by Us
We reserve the right to:

  • Refuse or cancel orders at our discretion.

  • Cancel orders in case of stock unavailability.

  • Cancel suspicious or fraudulent transactions.

If payment has been made, a refund will be processed.

5. Shipping and Delivery:

We aim to dispatch orders within the specified timeline. However:

  • Delivery timelines are estimates.

  • We are not responsible for courier delays, natural disasters, strikes, or force majeure events.

  • Risk of loss passes to the customer upon delivery.

6. Returns and Refunds:

  • Please refer to our Return Policy for information on returns and refunds.

7. User Conduct:

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to hack, disrupt, or damage the website.

  • Upload malicious code or spam.

8. Privacy Policy:

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  • The website uses cookies to help personalize your online experience. By accessing directfromartist, you agreed to use the required cookies.

9. Termination:

  • We reserve the right to terminate or suspend your access to our website at our sole discretion, without prior notice, for any reason, including if we believe you have violated these Terms of Service.

10. Limitation of Liability

Expressions shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Delays caused by third-party service providers

  • Minor handmade variations

Our maximum liability shall not exceed the product purchase value.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
All disputes shall be subject to the jurisdiction of courts in Bhopal, Madhya Pradesh

12. Changes to Terms:

We reserve the right to modify these Terms at any time. Continued use of the website implies acceptance of revised Terms.

13. Contact Information:

  • If you have any questions or concerns regarding these Terms of Service, please contact us at info@directfromartist.in